Donation FAQ

Frequently Asked Questions - Donations

How do I make a furniture donation?


Thank you for considering a donation to Open Door Exchange! Please see our Furniture Donation page for all the information you need to make a donation.




Why is your donation pickup zone limited to a specific area?


Open Door Exchange is run almost entirely by volunteers. We want to respect their time and have reasonable expectations for how far they can travel during pickup runs. We hope to be able to expand our pickup zone as Open Door Exchange grows. Please consider making a financial donation to help make this possible. Thank you for your patience and continued support!




My donation item does not fit within your guidelines. What are some other organizations I could donate it to?


Here are some other organizations on Long Island who accept donations: St. Vincent De Paul - Furniture, clothing, household items, and cars. Big Brothers Big Sisters - Housewares, electronics, clothing, and toys. Vietnam Veterans of America - Clothing, household items, toys, electronics, books, sports equipment, and small furnishings. Head Start- New baby clothes, diapers, toiletries, mittens, hats, and coats. Savers - Clothing, housewares, toys, sports equipement, books, and games. Salvation Army- Clothing, furniture, cars, household goods, and appliances. Goodwill- Clothing, toys, bikes, and baby items.




How do I schedule a furniture pickup?


Thank you for considering a donation to Open Door Exchange! First, please review our Donation Guidelines to make sure that we can accept your furniture. If your item fits within these guidelines, please email us at office@opendoorexchange.org or call us at 631-751-0176. Leave a message with your name (first and last), the town you live in, and the type of furniture you wish to donate. We will get back to you and schedule a pickup date.




When will furniture drop-off be available?


We are closely monitoring the ongoing situation with COVID-19 to ensure the safety of our guests, donors, and volunteers. Right now, we do not feel that it is safe to accept furniture drop-offs at our warehouse. We will provide an update when furniture drop-offs resume.




My donation item is not addressed in the furniture guidelines. How will I know if you take it?


If you do not see your furniture item listed within the donation guidelines, please fill out our donation form and we will let you know if it can be accepted.





Open Door Exchange

Furniture Warehouse

200 Wilson Street Building G,

Port Jefferson Station, NY 11777

Contact Us

631-751-0176

office@opendoorexchange.org

Mailing Address:

5 Caroline Avenue,

Setauket, NY 11733

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©2021 by Open Door Exchange.